About Promedico Wellness Group

Practitioner-Led Ear Care
with a Clinical Foundation

Promedico Wellness Group provides professional ear care and earwax removal services across Portsmouth and Southampton, with a clear focus on assessment, suitability, patient communication and appropriate treatment.

  • Practitioner-led ear care
  • Microsuction and irrigation available where suitable
  • Clinic appointments in Portsmouth and Southampton
  • Home visits available in both areas

Private Ear Care, Delivered Properly

Promedico Wellness Group has been developed to provide safe, professional and patient-centred private healthcare services, beginning with specialist ear care and earwax removal.

The current service focuses on ear assessment and earwax removal appointments in Portsmouth and Southampton. Patients can choose clinic appointments or home visits in either area, depending on location and preference.

The aim is simple: to provide clear, appropriate care without unnecessary complexity. Every appointment is approached clinically, with assessment first and treatment only carried out where suitable.

A Clinical Background, Not a Retail Model

Promedico is built around practitioner-led care. That matters because earwax removal should not be treated as a quick, mechanical procedure.

  • Practitioner-Led Care

    Safe care starts with understanding the patient, checking the ear properly, explaining the options and only proceeding when treatment is appropriate.

  • Clinical Foundation

    Promedico Wellness Group forms part of the wider Promedico background, with long-standing experience supporting healthcare services across NHS, urgent care and primary care environments.

Meet the Promedico Team

Promedico ear care is delivered by a focused local team, with clinical leadership from Jacqueline Allen and ear care appointments supported by trained practitioners.

Clinical lead

Jacqueline Allen

Jacqueline is an Advanced Clinical Practitioner with over 15 years' experience across primary care, urgent care and paramedicine.

She is an HCPC Registered Paramedic and an independent and supplementary prescriber, with an MSc Advanced Clinical Practice background and experience across NHS, urgent care and primary care settings.

  • Advanced Clinical Practitioner
  • HCPC Registered Paramedic
  • Independent and supplementary prescriber
  • MSc Advanced Clinical Practice background
  • Over 15 years' clinical experience

Ear care practitioner

David Cadwallader

David provides ear care appointments within his scope of practice, focused on microsuction and ear irrigation where appropriate.

He has completed nationally recognised CPD training in microsuction and ear irrigation, and also supports Promedico's website, marketing and patient relations.

  • Microsuction-trained
  • Ear irrigation-trained
  • Nationally recognised CPD training completed
  • Patient relations and service support
  • Website and marketing management

Our Approach to Ear Care

Promedico's approach is built around safety, clarity and appropriate treatment.

Step 1

Assessment First

Every appointment begins with a discussion of your symptoms and an examination of the ear canal. This helps establish whether wax is present and whether removal is appropriate.

Step 2

Treatment Where Suitable

If treatment is suitable, earwax removal may be carried out using clinically recognised methods such as microsuction or ear irrigation. Treatment is not carried out where it would be inappropriate to do so.

Step 3

Aftercare Advice

Aftercare advice is provided following the appointment, including guidance on ear care and what to do if symptoms persist or further support is needed.

Clinic and Home Visit Appointments

Promedico provides clinic appointments and home visit appointments in Portsmouth and Southampton.

  • Portsmouth Clinic

    Clinic appointments are available at Somerstown Central Community Hub, Winston Churchill Avenue, Southsea, Portsmouth, PO5 4JJ.

    View Portsmouth Ear Care
  • Southampton Clinic

    Clinic appointments are available at 4 Chessel Avenue, Bitterne, Southampton, SO19 4AA.

    View Southampton Ear Care
  • Home Visits

    Home visits are available across Portsmouth and Southampton for patients who prefer to be seen at home or who may find travelling to clinic less convenient.

    Ask About a Home Visit

Why Patients Choose Promedico

A conservative, clinical and patient-centred approach to private ear care.

  • Practitioner-Led Care

    Appointments are delivered by trained practitioners working within their scope, with clinical leadership from an experienced Advanced Clinical Practitioner.

  • Professional Ear Assessment

    Earwax removal starts with assessment. The service is designed to check suitability before treatment, not simply proceed by default.

  • Clear, Conservative Care

    Promedico avoids exaggerated claims. The focus is on safe, appropriate, patient-centred care with clear communication.

Ear Care Services

Choose the service page that matches your location.

Book an appointment

Book an Ear Care Appointment

Book online for clinic appointments in Portsmouth or Southampton. For home visits, contact Promedico so we can confirm your area and appointment availability.